Managing the administrative processes associated with the provision of print content often requires more time and resources than actually present. We specialize in subscription management services for customers throughout the publishing, library and business communities. To effectively track your print resources and to make the most informed decisions about how future budget will be spent the following need to be considered:
- Obtain data on all available subscription offerings, including pricing and bibliographic information
- Determine accurate information about publication schedules and title changes in real time
- Implement a streamlined process for handling subscription renewals, claims and cancellations
- Handle payments to multiple publishers, including the associated accounting costs
- Communicate details to publishers such as change of address
- Develop and maintain order history records
Some of the benefits of a subscription management system are as follows:
- Superior customer service
- Single contact for orders, payment, claims and renewals – save time and money by eliminating multiple publisher contacts and administrative work
- Comprehensive reports assist with collection development and budgeting
and much more...
Please contact us immediately for a demo of the subscription management solution.